About Us

Service purposes

After-sales service

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Service Purpose

● Focusing on customers, we provide customers with high-quality, high-level, and high-efficiency air-conditioning care services to meet their constantly updated service needs.
● Equipped with a dedicated service vehicle, it will arrive at the site for maintenance within 1 to 4 hours, and return to normal within 4 hours (special failures should be based on actual conditions). The company's service principle is: upon receipt of repairs, professionals will deal with it 24 hours a day to meet customer needs at any time.
● After arriving at the user maintenance site, the company’s technical staff will accompany the customer to conduct an on-site inspection of the unit and provide answers to relevant technical issues to the customer.
● After the equipment is installed or repaired, the company’s technicians will debug the equipment and record the relevant data of the equipment debugging.
● Establish customer use files, regularly and track the status of customer use equipment, and escort the normal operation of the equipment.
● For product repair parts, our company will provide customers with preferential prices.
● The company trains operators for customers for free, so that you have no worries!